1. Are you a manufacturer or a trading company?
We are a professional LiPo battery manufacturer with over 10 years of experience.
Our factory is located in Dongguan, Guangdong, China, covering 70,000㎡ with ISO9001-certified production lines.
We provide OEM & ODM service for global drone and RC brands.
2. Can I customize the battery size, connector, or label?
Yes!
We support full customization including:
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Battery capacity, voltage, and C-rate
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Connector type (XT60, XT90, EC5, etc.)
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Wire length, logo, and packaging design
Send us your specific requirements and we’ll provide a tailored solution.
3. How long is the lead time?
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Sample orders: 5–7 working days
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Mass production: 15–25 working days depending on quantity
We always ensure fast and stable delivery with strict QC before shipment.
4. What certificates do your batteries have?
Our batteries comply with international safety and shipping standards:
UN38.3, MSDS, CE, RoHS, CB, UL.
All products undergo multiple quality inspections before leaving the factory.
5. Can you ship LiPo batteries by air or sea?
Yes.
We provide air freight (DG line), sea freight (UN packing), and express options depending on your country and battery quantity.
We handle all documents: UN38.3, MSDS, and Dangerous Goods Report for customs clearance.
6. How do I store and maintain LiPo batteries?
To ensure safety and lifespan:
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Store at 40–60% charge if unused for long periods.
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Avoid overcharging or over-discharging.
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Keep away from heat sources and direct sunlight.
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Use a LiPo-safe bag during charging.
7. What payment methods do you accept?
We support T/T (bank transfer), PayPal, and Alibaba Trade Assurance.
For bulk orders, we can also provide USD or RMB accounts.
8. What’s your warranty policy?
We offer 12 months warranty under normal use conditions.
If any quality issue occurs, please provide photos or test videos —
we will replace or refund after verification.
9. Do you support global shipping?
Yes, we ship worldwide.
Our main markets include USA, Europe, Japan, Korea, and Southeast Asia.
We cooperate with professional DG forwarders to ensure safe transport.
10. How can I contact you quickly?
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💬 WhatsApp: +86 18570532311
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🌐 Website: www.newyenk.shop